This is an interesting idea. The conglomerate known as Google are taking everything that there ever was and putting defamation links intentionally in their results. I think it could be coincidence in the two examples you gave us but people have a right to their very stupid opinions and of course, when you buy…well, ANYTHING; it doesn’t even have to be a service - it could be a product as well. People are going to focus on the negative rather than the positive. It is human behaviour 101. When someone has good customer service, they might tell 2-3 people. But if they have poor customer service, they will tell 10 people in spite of the company that did them wrong.

Especially something that requires a bee’s dick of technical knowledge is the most frustrating as most of the time, half of the problem might not be with the hardware. The software might be difficult to install or require an extra step or even just have 2 minutes of fucking troubleshooting the issue to have it solved and having it worked as promised. But instead, they spend 30 minutes venting because they did something wrong or forgot a step and didn’t read the manual or even just googled the error they got and then explicitly tells them how to fix the common problem. So you always have to take opinions with a grain of salt sometimes but if you read enough into the complaints, you will be able to paint a pretty vivid picture.

You can’t always keep everyone happy but if it is a site that this video seems to target above everything else that is defamatory towards companies, maybe this site needs to either be shut down or show us some serious proof. Going anonymous doesn’t amount to shit.